刚刚从镇江、苏州、南京归来，每到一地，都听到公司倒闭破产的传言。那日在苏州金鸡湖畔，看灯光朦胧妩媚的夜景，突然想到，过去三年每到这个月份，城市景观灯都因电力紧张而关停，现在的灯火辉煌，却证明了工业用电的宽松。今年，电厂的效益肯定大大滑坡。

这个夏天比我想象中的还要艰难，倒闭企业将数以十万计。

三十年，每隔四到五年必有危机周期，这一次的惊恐确乎是大了一点。年底之前信贷恐无调整的时间了。

悲哀的是，2004年，进入重化领域的民企成打压对象，这次支撑了10年“中国制造”神话的中小企业成了牺牲的对象。

政府不救企业也许有它的道理，比如，产业调整云云，那么，失业的工人怎么办？没有听到一点帮助的声音，他们是新的“汶川难民”。从“粮食剪刀差”，到廉价劳工，到土地剥夺，再到无情失业，中国的农村人民一直为中国的进步一次次“献血”。

靠强势的紧缩手腕，危机可能在2009年两会之后就会过去的，但是政府的调控手段之单一和高成本模式不改变，下一次付出的代价会成倍增加。

靠政府的输氧，中国的民间资本集团永无出头之日。

我们需要工会，需要民资银行，需要真正为民间资本发言的学者阶层。

【】

So I’m back from OSCON 2008. As usually it is fun conference to attend. Though I could only come for couple of days (Wed/Thu) as things are too busy here.

Same as previous year I would note the conference is not as much backend and high performance focused as MySQL Conference or even Velocity, though this year there are number of interesting talks for example about Hypertable and lucidDB.

Honestly I could visit less talks than I wanted because I had too many things to do - talk to bunch of people, staff Sphinx .ORG booth (Andrew could not come so that was on me).

Sphinx both turned out particularly interesting - unlike couple of years ago on MySQL Conference there were a lot of people coming by not to ask what Sphinx is but happy users saying thanks for the product. I also had to explain many times why is it so fast - the two orders of magnitude speedups people often experience compared to MySQL build in full text search look too good to be true. I’ve clarified this comes from the design consideration which was built well exactly for the task while full text search in database systems if often afterthought.
At the same time I go a lot of questions about real time index updates - this is the number one feature people are asking about and indeed there is an agreement this is important feature to get. Though it requires a lot of effort to implement right - without sacrificing speed or flexibility.

The MySQL presence on this conference was also very interesting. There was a SUN booth with quite limited MySQL focus (though Monty,Brian,Jay,Colin gathered quite a good crowds). It was also interesting I have seen no MySQL Sales and Marketing guys on this conference just community guys and engineers - Monty, Brian, Steward, Jay, Giuseppe, Colin which is probably good choice. OSCON exhibition had enough Commercial OpenSource and OpenSource crippleware on the show

There also were no big announcements from MySQL on OSCON - the biggest one actually came somewhat outside - the Drizzle - MySQL “community fork” was surely the biggest splash on the conference around MySQL.

Monty’s Maria storage engine was only one which had dedicated session on OSCON (I did session which covered various storage engines) which was fun and very well received.

It was also good the session on MySQL Proxy was presented by Giuseppe and Ronald Bradford - it is good to let bias free independent consultants to speed.

My talk on MySQL Storage Engines was pretty well received and I had interesting crowd attending.

Speaking about MySQL vs PostgreSQL it is worth to say PostgreSQL “owns” OSCON - The PostgreSQL booth had more engineers and large crowd about it, plus EnterpriseDB had very large presence. Interesting enough there is not much of heated discussions going any more - it looks like PostgreeSQL and MySQL are largerly ignoring each other at the conference - PostgreSQL mentions Oracle, DB2 etc as the competitor they are after and MySQL does not put anyone as direct competitor in the talks I’ve heard.

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dbanotes posted a photo:

Hulu, the online video joint venture between NBC and News Corp., launched last October. Today the site has 140 free on-demand movies available to anyone (as long as they are in the U.S.) and 700 total titles (including TV). As of March 2008 they were serving 83 million monthly video streams.

Tonight the site is launching a number of new embeddable widgets that allow third party sites to add Hulu content. We’ve embedded one of the widgets, which let’s users show all episodes of a particular TV show, below (I of course chose the Daily Show).

We also used this announcement as an excuse to interview Hulu CTO Eric Feng, who joined when Hulu acquired his startup Mojiti in 2007. Feng’s team formed the backbone of the Hulu. They started coding in late summer 2007 (Feng says the first line of code was written on August 6) and had the Hulu product out the door by October.

The full interview is below. Feng also demo’s the new widgets near the end.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Alan.Lee，dba中的帅哥，号称dba中的战斗机呀。

最近他新开了个blog  www.dbaleading.com。

非常值得一看，最近我写的技术文章很少了，而我们这边的一些技术问题我都没怎么写，基本上都在他那里。想参观oracle在复杂环境上出现的问题以及bug的，可以移步到那里哟。

现在很多人做产品的时候，都是通过下面几个流程：

1. 宣传：包括传单，宣传册，媒体广告之类
2. 接受咨询：来电咨询，网络咨询，现场咨询
3. 构成交易：当客户对你的产品有了全面了解之后，并且愿意购买的情况下，才会构成交易。

不管是来电咨询、网络资讯、现场咨询，其实技巧都是一样的。

希望大家能在真诚的基础上，合理的使用这些技巧：

一、首次咨询

1、有良好的工作态度，接听电话时要面带微笑，使对方可以感受到你的亲切和热情（现在越来越多的地方提倡接电话的时候也采取立姿）。

2、语速适中，耐心细致的解决咨询者的问题，认真做好记录（除了要有过硬的专业知识外，还需要和来访者保持语速上的协调，他语速快，你也语速快，他语速慢，你也语速慢，这是一个很实用的技巧）

3、回答咨询者提问时尽量简单扼要，目的是要尽量的了解咨询者的需求，而不是自己夸夸其谈。

4、最好能说服咨询者来公司了解情况，因为很多问题不是在电话里或者网络上就能解决的，真正一锤定音的，还是要和咨询者面对面沟通。他不来公司，你就上门拜访。

二、回访技巧

1、回访的时间：首次回访在3天左右，如果想约来周末面询，尽量在周四或者周五上午打电话联系学员，和客户约定时间。第二次以后的回访要看客户的情况来定，一般一周左右。一个客户至少要回访5次左右

具体的时间：每天9：30 -11：00，下午3：00-5：00 。尽量不要选在周一上午或者周五下午打电话，一般公司会利用这个时间开例会

2、电话响4声之内接听最好，如果电话响到5声或者6声要首先说：打扰了

3、电话接通要先确认身份。“你好，请问你是x先生/女士么？”

然后自报家门：我是xxx公司的xxx，你现在接电话方便么？

如果不方便，“抱歉，打扰了，你看什么时间方便，我可以和你电话联系”

4、沟通过程中，最重要的是了解到客户的顾虑，客户在你和其他产品之间做选择的时候，决定他决策的关键因素是什么？然后你要解开客户的顾虑

5、在沟通时，先推销自己，再推销产品

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